Order Status, Shipping, Returns

Please allow 2–4 weeks for delivery. All domestic (USA) orders ship free via ground. Please contact us for expedited delivery.

A confirmation will be emailed to you when you place an order. When your order is updated or the status changes, a notification by email will be sent. All delivered orders require a signature. The Richard James Collection is not responsible for packages in which a delivery signature has not been obtained. If your shipment is lost or damaged in transit, we are happy to assist, but ask you to please report the issue to the carrier first.

All sales are final